Repair Policy

For all repair inquiries, please email info@elzom.com.Please include your name, description of the repair required, photo of the damage.

If we are able to repair your piece, we will issue you an RA number and shipping instructions. Repairs take 1-2 weeks to complete depending on the nature of the repair. We will return your repaired item back to you as soon as it is ready and will notify you with an email and tracking number as soon as it ships.

All repairs are subject to shipping charges. We reserve the right to deny unreasonable repairs, returns, and exchanges.