Returns & Exchanges

If you are not completely satisfied with your order, we will accept returns or exchanges on any unworn, ready made pieces within 10 days of receiving your order. The item must be in its original condition as we are not able to accept returns on goods that have any signs of wear or damage.

*Special orders or customized Items cannot be returned.

There is a $15 handling and shipping charge for exchange and return from US and Canada.

Please email us at info@elzom.com to initiate your return or exchange and we will send you a shipping label. The original shipping charge is non-refundable. Additionally, we do not provide return labels; the cost to ship the items for a refund is to be covered by the purchaser wishing for a refund.